Thank you for choosing PayseyPay. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Statement explains how PayseyPay collects, uses, and safeguards your data when you use our services.

Data Privacy

We are dedicated to safeguarding the privacy and confidentiality of customer data. Our data handling practices are guided by our Data Privacy and Confidentiality Policy, which outlines our commitment to complying with applicable data protection laws and regulations, respecting individuals’ privacy rights, and implementing security measures to protect data integrity and confidentiality.

Information We Collect

We may collect the following types of information:

• Personal Information: National ID Number, Name, contact details, date of birth, National ID Image, Picture and other information necessary for account creation and identity verification.
• Transaction Data: Details of transactions you make using PayseyPay, including merchant details, transaction amount, and date.
• Device Information: Device information is required for the application to function.
• Contact List: Access to your contact list allows you to send money to family and friends or top up their mobile numbers.
• Location: We use your location to improve your experience and help you find nearby agents and branches for convenient access to cash deposits, withdrawals, and other e-money services.
• SIM Information: Access to SIM information for enhanced security measures.

How We Use Your Information

We use your information for the following purposes:

• Account Management: To create and manage your PayseyPay account.
• Transaction Processing: To facilitate and process transactions.
• Security: To protect the security of your account and our services.
• Customer Support: To respond to your inquiries and provide customer support.
• Promotions and Marketing: We may use customer data to send promotional materials, newsletters, updates, special offers, third-party product information, third-party coupons, and other related content related to our products and services.
• Business-Related Communications: We may use customer data for business-related communications, including account notifications, transaction confirmations, service updates, and customer support interactions.

Information Sharing

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party service providers who assist us in providing and improving our services.
• Legal Compliance: When required by law or in response to legal requests.

Security

• Data Security: We implement and maintain reasonable security measures to protect your personal and financial information. Our security practices adhere to the standards set by the Payment Card Industry Data Security Standard (PCIDSS).
• Encryption: All sensitive data transmitted between your device and our servers is encrypted to ensure the confidentiality and integrity of the information.
• Access Controls: Access to your financial information is restricted to authorized personnel only, and access controls are in place to prevent unauthorized access.

Your Rights

You have the right to:

• Access: Request access to your personal information.
• Correction: Update or correct your information.
• Deletion: Request the deletion of your account and associated data.

Changes to this Privacy Statement

We may update this Privacy Statement from time to time. We will notify you of any significant changes through our website or other communication channels.

Contact Us

If you have any questions or concerns about this Privacy Statement, please contact us at support@payseypay.com.

By using PayseyPay, you agree to the terms outlined in this Privacy Statement.